Why does it matter? 30-second Re-framing Exercise.

VideoNatalie GarramoneSeptember 17, 2020communication, leadership, family, exerciseComment

Values + Conflict: What do you care about?

VideoNatalie GarramoneSeptember 17, 2020Values, communication, leadership, healthy conflictComment

How to (Actually) Apologize

While many of us apologize habitually for minor reasons (or no reason at all!), genuine apologies come from recognizing a harm that’s been done and working to repair it. That’s where the hard part comes in: an apology requires both parties to be truly vulnerable by addressing fault.

BlogNatalie GarramoneSeptember 15, 2020apology, communication, leadersh, conflict resolutionComment

4 Ways to Model Workplace Conflict Resolution at the Leadership Level

When management values solution-focused practices, employees feel heard, secure, and motivated to do their best work. Plus, your entire team can learn to communicate and collaborate by your example — which results in productive, efficient workflow.

BlogNatalie GarramoneAugust 31, 2020communication, leadership, conflict management

Values Exercise Tool

Values are beliefs that we use to give meaning to our lives. They explain what is "good" or "bad," "right" or "wrong," "just" or "unjust." Differing values don’t have to cause conflict, but sometimes they do…

ToolsOlivia MortensenJuly 20, 2020valuesComment

4 Qualities of Truly Great Listeners

Embrace these and get the most out of the discussions you’re having with friends, colleagues, and family.

BlogOlivia MortensenJuly 2, 2020listening, communication, TipsComment

5 Ways to Improve Virtual Communication

For many, the transition to working from home has not been a smooth one. A big contributor to the unease? Communicating virtually.

BlogOlivia MortensenApril 30, 2020Work, Virtual Meeting Room, Remote Work, TipsComment

Elevate Your Communication Skills by Understanding Transparency

What does transparency in the workplace actually look like, and how can both sides of any conversation give, receive, and use it productively? Download and learn more.

ArticlesOlivia MortensenApril 8, 2020communication, work, conflict, management, conflict resolutionComment

ONE Thing That Will Help You Deal With Conflict Better

There are so many benefits to facing conflict. So why do we react so negatively when faced with conflict and what can we do about it?

BlogOlivia MortensenMarch 31, 2020communication, work, conflict, conflict resolution, mindfulness, workplaceComment

Working Through COVID-19

Tips for HR, managers, and employees for surviving transition

BlogOlivia MortensenMarch 19, 2020Remote Work, Tips, work, community, covid19 Comment

3 Ways Conflict Will Improve Your Job

Many of us were taught through behaviors modeled — perhaps by our parents, family members, bosses, and/or leaders — that being agreeable is important — especially at work.

BlogOlivia MortensenMarch 9, 2020workplace, conflict, conflict resolutionComment

Know, Do, Deal: Differentiating Between Healthy & Unhealthy Conflict

Conflict. Just seeing the word might trigger anxiety, fear, and discomfort. At work, most of us have been conditioned to avoid conflict at all costs. It’s scary! It’s destructive! It’s inappropriate and unprofessional! Download and learn more.