INTERACTIVE TRAINING
(VIRTUAL & IN-PERSON)
These sessions can last anywhere from 90 minutes to a full-day depending on the needs of your organization and delivery format.
They are team-focused and intended to quickly uncover and address problems.
Conflict Management
Using Conflict as a Catalyst for Individual and Organizational Growth
This is a highly interactive session that focuses on helping every member of the team examine their own conflict management tendencies and increase their comfort level with conflict.Working with Different Conflict Styles
This is an interactive session that allows participants to more deeply explore prevalent conflict management styles, how they differ from each other, how they can enhance or hinder team dynamics. (Please Note: This session can also be developed and facilitated in conjunction with the DiSC Productive Conflict Assessment)
Communication & Conflict
Listening During Conflict (Part 1 of 2-part series)
This is an interactive session that focuses on helping every member of the team develop and practice active listening skills, within the context of conflict resolution.Speaking During Conflict (Part 2 of 2-part series)
This is an interactive session that focuses on helping every member of the team develop and practice verbal communication skills, within the context of constructive conflict.The Anatomy of an Apology
This session explores the anatomy of an apology and why apologizing is a critical part of the conflict resolution process. There is a place for apologies In the workplace, and it's especially important for managers and leaders to understand when and how to apologize.Mindfulness-Based-Stress Reduction Techniques for Work
Conflict & Team Dynamics
“Team Standards” Session
This is a highly interactive session that is more facilitated dialogue than workshop. This session allows for dedicated time and space for teams to set or recalibrate expectations around how work should be done, standards of communication, plans for handling disagreements when they arise.“Gratitudes & Grievances” Session
This is a highly interactive session that is more facilitated dialogue than workshop. This session allows for dedicated time and space for teams to share gratitudes (things they believe are going well) and grievances (things they believe are holding their team/company back). This can be a cathartic, team-shaping session and is most helpful after a major change has occurred on the team/in the organization.“Disagreement Diffusion Planning Session” Session
This is a highly interactive session that is more facilitated dialogue than workshop. This session allows for dedicated time and space for teams to discuss how they want to disagree. Participants identify existing and/or potential sources of team tension and collectively determine - while in a more objective frame of mind - how to proactively address problems as well as put a plan in place for handling disagreements by completing the 'Disagreement Diffusion Plan' Framework.
Organizational Effectiveness
DiSC® Workshops
Each distinct Everything DiSC application is designed to help participants better understand themselves AND others through in-person and virtual facilitations.
Whether improving working relationships, strengthening management skills, elevating leadership impact, or tackling conflict with a new mindset, Everything DiSC delivers insights and strategies to meet the unique needs of your people and your organizational culture.
To learn more or to purchase an assessment, please visit our Assessments page.
CONFLICT MANAGEMENT TRAINING PROGRAMS
PROGRAM OVERVIEW
HUMAN RESOURCES PROFESSIONALS
Conflict management skills are an indispensable asset for Human Resources (HR) professionals, as they navigate the intricate landscape of workplace dynamics and employee interactions. In the realm of HR, conflicts can arise from various sources and if not managed effectively they can escalate, erode employee morale, and hinder productivity. HR professionals play a crucial role in fostering a harmonious work environment by addressing conflicts in a fair and unbiased manner. By possessing adept conflict management skills, HR professionals can deftly mediate disputes, promote open communication, and facilitate resolutions that not only resolve immediate issues but also strengthen employee relationships and cultivate a positive organizational culture. These skills allow HR professionals to proactively identify and address potential conflicts, create a cohesive workforce that thrives in a supportive and collaborative atmosphere, and make meaningful progress on the organization's stated goals.
NEW MANAGERS
Conflict management skills are an indispensable asset for any individual - but especially new managers and emerging leaders - as they begin navigate the intricate landscape of workplace dynamics and employee interactions. Equip emerging leaders with the tools they need to effectively handle challenging situations and foster a collaborative work environment.
ONE EIGHTY's four-week training program for new managers and emerging leaders provides proven strategies and practical techniques to transform conflicts into opportunities for growth and productivity.Empower your new managers to become catalysts for positive change within your organization.
Participants will gain the ability to proactively identify and more confidently resolve conflicts, build strong teams, and boost employee engagement.
EXECUTIVES & sENIOR LEADERS
As an executive or senior leader, you face unique challenges in conflict management. This program explores strategic approaches that address complex conflicts, team performance, and organizational relationships to ensure leaders gain the expertise to lead teams through high-stakes situations with composure and confidence.The 1-day intensive program covers. Move beyond basic conflict resolution skills and embrace advanced techniques tailored for executives. Effectively manage conflicts across teams and empower employees to transform challenges into opportunities. Develop the leadership capabilities required to inspire a culture of constructive conflict.
Learn to foster and influence environments where open communication, trust-building, and collaboration thrive. Learn to sustainably manage, navigate, and resolve tension and conflict within the context of your unique team and organization.